Slotmy Privacy Policy — How We Protect Your Data
This policy clearly explains how slotmy collects, stores, uses, and protects the personal information of users in Malaysia. Your privacy is our priority.
Effective date: 1 January 2026. Subject to Malaysian law.
1. Information We Collect
Account Information
During registration, slotmy collects the personal information you provide directly — including your full name, email address, phone number, date of birth, and required identity verification details. This information is used to verify your identity and maintain account integrity.
Device & Browser Information
Our platform automatically records technical information when you access slotmy — including device type, operating system, browser model, IP address, and screen resolution. This data helps us optimise the platform experience for Malaysian mobile users.
Payment Information
Transaction details in Malaysian Ringgit (MYR) — including deposit amounts, payment methods such as FPX and Touch 'n Go, and withdrawal records — are retained for financial record-keeping, fraud prevention, and regulatory compliance purposes. Full card numbers or bank account credentials are not stored directly by slotmy.
Platform Usage Data
We record in-platform activity such as games played, session duration, bets placed, and transaction history. This data is used to improve platform functionality and deliver a more relevant experience to our users.
Data we collect is used solely for the purposes stated in this policy. We do not sell users' personal information to any third party for marketing purposes.
2. How We Use Your Information
To verify that registering users are eligible adults and that account information is valid.
MYR deposits and withdrawals are processed securely and accurately through licensed payment providers.
Analysing usage patterns to improve the platform's interface, speed, and content relevance.
Detecting and preventing suspicious activity, including unauthorised access attempts and account misuse.
3. Cookie Usage & Tracking
What Cookies We Use
Slotmy uses cookies to enhance your experience on the platform. These include session cookies that maintain your login state while browsing, preference cookies that remember your language and display settings, and analytics cookies that help us understand how users interact with the platform.
Cookie Controls
You can configure your browser settings to reject or delete cookies at any time. However, disabling certain cookies may affect specific platform functions — for example, you may need to log in again each time you access slotmy.
- Session cookies — for login management
- Preference cookies — for saving user settings
- Analytics cookies — for platform usage data
- Security cookies — for account verification and protection
4. Data Storage, Security & Third-Party Sharing
Slotmy user data is stored on servers protected with industry-standard encryption. Access to personal data is restricted to staff who require it to carry out legitimate operational functions. Data is retained for as long as your account remains active or as required to meet our legal obligations.
Slotmy does not sell or rent users' personal information to third parties. However, we may share data with service providers that support platform operations — such as licensed payment processors, identity verification providers, and technical infrastructure providers — under strict confidentiality agreements. Data may also be shared where required by Malaysian law.
5. User Rights, Policy Changes & How to Contact Us
Right to Access, Correction & Deletion
As a slotmy user, you have the right to access the personal information we hold about you, request corrections to any inaccurate information, and request data deletion under certain circumstances. User rights requests can be submitted through the customer support channels in the platform. slotmy will process such requests within a reasonable timeframe, subject to record-keeping obligations required by law.
Changes to This Privacy Policy
Slotmy reserves the right to update this privacy policy at any time. Any changes take effect once the latest version is published on this page. Users are advised to check this page periodically. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
How to Contact Support
If you have any questions about this privacy policy or how slotmy handles your personal data, please reach out via the customer support channels available in the platform, or send your enquiry to our support email at: [email protected]
- Your right to access personal data
- Your right to correct inaccurate information
- Your right to request data deletion
- Your right to withdraw consent for data processing
- Your right to lodge a complaint with the relevant authority
Requests are processed within 14 business days.
Still Have Questions About Your Privacy?
Check the FAQ section for quick answers, or log in to your account to contact the slotmy support team directly.